Privacy Policy

Interfacio Ltd
+ 44 208 986 5002 or from USA 1-800-578-0144

Interfacio is a specialist global recruitment and executive search services business. We provide our services to clients looking to recruit personnel for their businesses. Through our work with individuals and candidates we also offer advice and guidance in relation to professional and career development.

We at Interfacio take your personal data seriously. This policy:

  • sets out the types of personal data that we collect about you;
  • explains how and why we collect and use your personal data;
  • explains how long we keep your personal data for;
  • explains when, why and with whom we will share your personal data;
  • sets out the legal basis we have for storing and using your personal data;
  • explains the effect of refusing to provide the personal data requested;
  • explains the different rights and choices you have when it comes to your personal data; and;
  • explains how we may contact you and how you may contact us.

Interfacio believes in the watchwords of discretion, sensitivity and trust. The privacy and security of our individual candidates and client companies is of equal importance. We will ensure that at all times our best efforts are employed to maintain this privacy and guarantee that detailed information provided to us will be retained and protected by us and used only for the sole purpose for which it was supplied.

Comply GDPR

Interfacio has partnered with ComplyGDPR to prepare for the GDPR.

What personal data do we collect about you?

Candidates (Jobseekers):-

We collect the information necessary to be able to find available opportunities and further information needed to assess your eligibility through the different stages of recruitment. This information includes Resume or CVs, educational records, work history, employment and references, contact details and sometimes salary information.

Clients (Employers), Partners and Suppliers:-

We collect and hold the information necessary for us to communicate with you and understand your role in your organisation. This may include some or all of your name, position or title, Company name and address, email address, phone numbers and other contact details that may have been provided.

Where do we collect personal data from you from?

The following are the different sources we may collect personal data about you from:

  • Directly from you. This is information you provide while searching for a new opportunity and/or during the different recruitment stages [or coaching, where relevant], or through discussions about potential business dealings, collaborative projects or other introductions.
  • From an agent/third party acting on your behalf. e.g. Interim Management Company, other recruitment firms.
  • Through publicly available sources such as Linked in, Xing etc., Public business or trade events.
  • By Reference or word of mouth. For example, you may be introduced to us or be recommended by a friend, a former employer, a former colleague or even a present employer.

How and why do we use your personal data?


We use your personal data to match your skills, experience and education with a potential employer. We will initially collect basic information on you such as contact details, job role and experience and then pass this on to the client in search of personnel. If you are chosen by the client and go through to the next stage, through agreement with you, we may then be collecting more information from you at the interview (or equivalent) stage and onwards in that manner.

Clients (Employers):-

We use your data to keep in touch regarding market developments, recruitment opportunities and to keep in touch regarding suitable candidates.

Partners and Suppliers:

We use your data to keep in touch regarding market developments and collaborative projects.

How long do we keep your personal data for?

Candidate data and Client/Partner/Supplier Contact Details:-

We will keep your data for a maximum of 6 years and 6 months from the time of any previous contact. This is due to evidence that this is the average length of time someone is likely to stay in a role. Typically, we may not hear from people for a length of time. After 12 months of no contact, we will attempt to get in touch with you to update the information we hold on you. We will do this every 12 months for 6 years. If, after a period of 6 years and 6 months we have not re-established contact or gained up to date information from you, your data will be deleted.

When determining the relevant retention periods, we will take into account factors including:

(a) our contractual obligations and rights in relation to the information involved;
(b) legal obligation(s) under applicable law to retain data for a certain period of time;
(c) our legitimate interest where we have carried out a balancing test (see legal basis below);
(d) statute of limitations under applicable law(s);
(e) (potential) disputes;
(f) if you have made a request to have your information deleted; and
(g) guidelines issued by relevant data protection authorities.

For more information, you may request a copy of our Retention Policy.

Who do we share your personal data with?


Your personal data is shared with the client who initiates a search for personnel, the search for which you are being considered, to ascertain if you are a good fit for the available position. Our clients are global companies in the fields of media technology such as professional Audio, Broadcast and Live Sound. Specific candidate information will not be published either on this site or directly in writing or verbally to any third party, including client companies, without the prior agreement of the candidate in question. We only share data with clients on the basis of a Data Sharing Clause having been agreed.


Details relating to a particular vacancy or any other aspects relating to a client company’s business will not be advised or published without the prior agreement of the client in question. In such cases, scope of publication shall be limited to the immediate parties involved, including candidates already selected or approved by the client.

Data we hold is also shared with data processors such as our CRM provider Invenias, our IT support company Assits, and our retained Marketing and Digital Communications Agency, MMA. In these cases, we have Data Processing Agreements in place and ensure reliable practices of Data Security are in place with these Processors.

What legal basis do we have for using your information?

For candidates, prospective candidates and clients, our processing is necessary for our legitimate interests in that we need the information in order to be able to assess suitability for potential roles, to find potential candidates and to contact clients in the fulfilment of our primary service and business activities.

If you are shortlisted as a candidate, this may involve the processing of more detailed personal data including sensitive data such as health information that you or others provide about you. In that case we will always ask for your consent before undertaking such processing.

For clients, we may also rely on our processing being necessary to discuss or perform a search assignment, for example in contacting you, to inform you of developments or changes to our team or services or to make you aware of relevant or interesting individuals or developments in the talent market.

To ensure the necessity of processing and protection of our data subject’s fundamental rights to privacy, we have carried out several balancing tests known as Legitimate Interest Assessments. If you would like to obtain the results and information from these balancing tests, this can be provided on request.

What happens if you do not provide us with the information we request or ask that we stop processing your information?

If you do not provide the personal data necessary or advise that you no longer wish us to hold any of your personal data, we may not be able to match you with available job opportunities.

Do we make automated decisions concerning you?

No, we do not carry out automated profiling.

Do we transfer your data outside the EEA?

On some occasions in the course of our work with you it may be necessary for us to transfer your personal data to clients and partners in countries outside the EEA. These countries privacy laws may be different from those in your home country. Where we transfer data to a country which has not been deemed to provide adequate data protection standards we always have security measures and approved model clauses in place to protect your personal data.

At present we transfer personal data to the following countries outside the EEA:

• U.S.                         • China                          • Australia
• New Zealand         • Singapore                  • Thailand
• India                       • Japan                          • UAE/GCC
• Brazil                      • Argentina                   • Canada
• Mexico                   • South Korea               • Malaysia
• Indonesia              • South Africa

To find out more about how we safeguard your information as related to transfers contact us on

What rights do you have in relation to the data we hold on you?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.


  1. The right to be informed
    You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.
  2. The right of access
    You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law.
  3. The right to rectification
    You are entitled to have your information corrected if it’s inaccurate or incomplete.
  4. The right to erasure
    This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
  5. The right to restrict processing
    This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
  6. The right to data portability
    You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.
  7. The right to object to processing
    You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
  8. The right to lodge a complaint
    You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.
  9. The right to withdraw consent
    If you have given your consent to anything we do with your personal data, you have the right to withdraw that consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

We will usually act on requests that we receive in relation to personal data and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

  • baseless or excessive/repeated requests, or
  • further copies of the same information.

Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

How will we contact you?

We may contact you by phone, email or social media. If you prefer a particular contact means over another please just let us know.

How can you contact us?

Your privacy and security are of utmost importance to Interfacio. Your email address and any other personal information you provide will not be passed on or sold to any third party organisations. You can unsubscribe from our candidate database at any time by emailing us at, and from our newsletter list by clicking on the ‘unsubscribe’ link at the bottom of any email newsletter.